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    Home » News » Salesforce now has a tool targeting Covid-affected businesses

    Salesforce now has a tool targeting Covid-affected businesses

    The new module aims to help companies that are struggling during the pandemic.

    Byron King (B_K)May 9, 2025



    Salesforce.com, Inc. (NYSE: CRM) announced its newest product, Rebate Management. The company continues to be a pioneer in finding and developing solutions that help companies overcome pandemic-related business challenges. In May, Salesforce had the opportunity to do something different with its Commerce Cloud. The company introduced four quick start packages for pandemic businesses, creating some great buying experiences across most of its channels. The company also introduced a new Service Cloud workforce planning tool designed to streamline the affairs and activities of the various contact centers. This is a new beginning for most contact centers that have many remote workers, and Salesforce assures it won't stop in its efforts to deliver improved services. The set of AI-powered workflow solutions known as Einstein Automate is another major announcement. Salesforce revealed it back in December at its Dreamforce conference. Salesforce is looking at all possible ways to give companies what they need to move forward and to put themselves at the forefront. Salesforce will help with business collaboration and data sharing. According to the company, it will be much easier for the different teams to work together and share data no matter where they are. Salesforce is known for creating great and cutting edge solutions over the years, but Rebate's solutions stand out from the rest. The Rebate program makes it easy for companies to assess where they are at any given time. In other words, companies can take a holistic view and in that way can take some crucial steps towards progressiveness. It's about reviewing the overall business and seeing the gaps and the other areas that matter. Some important focus areas are the closed opportunities, distribution agreements, run-rate deals and channel incentives. The company spokesman sees the discount solution as a step in the right direction and helps the business flourish. The theme of the solution will provide intelligent insights to reveal the most appropriate programs for revenue growth. Salesforce's platform has world-class AI capabilities that guarantee growth and robust performance.

    SalesforceCloud ServicesPandemie





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